CRTI - CLINICAL RESEARCH TRAINING INSTITUTE - HIPAA TRAINING

Q	Who are Medical Research Management, Inc (MRM) and the Clinical Research Training Institute (CRTI)?
A	Since 1999, MRM has been a leading provider of comprehensive clinical research education and training. MRM has launched the Clinical Research Training Institute (CRTI) a learning management system that can be used by the individual or research organizations such as Pharmaceutical, Biotechnology, Medical Device Companies, Contract Research Organizations, Academic Institutions, and Independent Research sites.
Q	What does the Learning Management System (LMS) provide?
A	Our learning management system (LMS) contains a library of clinical research courses, and provides a CRTI Administrator account to track individualized training records including pre and post testing examinations, earned continuing education contact hours, and course curriculums with learning objectives. This LMS service is automatically provided with the purchase of one or more courses at no extra charge.
Q	What is the CRTI Administrator?
A	The CRTI Administrator is part of the learning management system that is used by the individual or Company to activate and launch courses; manage and track training activities such as courses purchases, activated, and completed; and to download and archive individualized training records. All training records are archived under the CRTI administrator and can be printed or downloaded by the individual or research organization. There are two types of CRTI Administrator accounts individual versus group. One is by the individual activating and accessing the courseware the other is by the research organization purchasing group courses to manage and track staff training activities.
Q	What kind of training records are archived?
A	The tracking of individualized training records including pre and post testing examinations, earned continuing education contact hours, certificates of completion, and course curriculums with learning objectives.
Q	How do I obtain my own or my staffs training records?
A	All training records are archived under the individual and/or Group CRTI administrator accounts and can be printed or downloaded by the individual or research organization.
Q	Do I have to be part of a groups purchase to use the CRTI LMS?
A	No, the system is designed for either the individual user or companies purchasing training for its staff.
Q	If I am part of a Company group purchase do I create an individual CRTI Administrator Account?
A	Yes, new CRTI users must create an individual account to activate and access courseware. The individualized training records are archived under both the CRTI individual and group administrator accounts. Returning users purchase and/or activate additional courses using their existing Administrator account.
Q	Do I have to create a new CRTI Individual or Group Administrator Account with additional purchases or courseware activation?
A	No, returning users purchase or activate additional courses using their existing Administrator account. However, for security reasons you will need to re-create a new password every 6 months.
Q	Are course self-paced?
A	Yes, however course access expires after 3 months to prevent unauthorized access. If you do not complete the course during that timeframe you must submit a request in writing requesting re-activation. Re-activation is provided at 30 day intervals.
Q	Is each course offered with a corresponding textbook?
A	Yes, each textbook is in PDF format and requires the user to download and print it.
Q	What is the instructional design of your courseware?
A	Medical Research Management, Inc has modified and adapted the Instruction Systems Design (ISD) model to design and develop courseware used to train clinical research professionals. MRM takes into consideration Bloom’s learning domains of cognitive, affective, and psychomotor in the design of learning objectives, activities, and test questions. Courseware Design to Maximize the Learning Experience Includes: Pre-examination to evaluate the learner's (SKA) Skills, Knowledge or Attitude prior to training; Content and layout strategies include behavioral learning objectives, key terms, diagrams, flow charts, and tables highlighting key points, example documents, workbook activities and examination review guides; All courseware is designed with a printable PDF textbook; The learner has access to examination review guides prior to taking the post exam; Post examination to evaluate the learner's (SKA) Skills, Knowledge or Attitude acquired from training; The post examinations provide feedback with correct and incorrect answers; and The learner evaluates if the course has meet each behavioral learning objective.
Q	What does the user service agreement require?
A	With every purchased and/or courseware activation the user and Company agrees not to allow unauthorized access to purchased and activated courses. The user is permitted to print the textbook (one per user), but they are not permitted to copy or distribute it to other non-users in any form. All materials are protected under the United States copyright laws.
Q	Is MRM accredited or an approved provider of continuing education contact hours?
A	Yes, Medical Research Management, Inc is accredited by The American Council on Pharmaceutical Education as a provider of continuing pharmaceutical education. ACPE Universal Program Numbers and the continuing education units (CEUs) available are listed with each respective course. Medical Research Management is an approved provider from the California and Florida Board of Nursing to provide continuing education hours for Registered Nurses (Florida Provider Number # FBN 3423 California Provider Number # CEP 13617). The nursing continuing education contact hours available are listed with each respective course.
Q	What type of course library does CRTI offer?
A	Currently our LMS contains a Clinical Library offering course in the area of clinical research including HIPAA. Coming soon is a medical and anatomy library that can be used to train research staff with respect to therapeutic area, medical terminology, and laboratory tests and procedures.
Q	What type of security does the LMS use?
A	All account data is stored within a secured Microsoft SQL Server database and information passed between the account holder and the website uses 128-bit SSL encryption. All data processed for the website is stored on a server secured within an approved 3rd-party's state-of-the-art data center that is a NASDAQ traded company and have 2 data centers with the following security features: Backup emergency diesel-powered generation systems for continuous operation. Redundant UPS with battery support for uninterrupted power. Custom-designed NOC with support systems that allow for real-time analysis, review and maintenance of Web servers. A wide range of physical security features including biometric and badge access systems, along with continuous video monitoring. Redundant cooling in all areas to protect temperature-sensitive equipment. Critical fire detection and suppression systems. Remote and local monitoring of electrical, mechanical, and emergency support systems.
Q	What about 21 CFR 11?
A	Every purchased course has a unique activation code and password requiring an initial activation to the individuals CRTI Administrator account. The individual using an email address and password creates the CRTI Administrator account. All Administrator passwords expire after 6 months requiring the creation of a new password. All log-ins and database entries are time and date stamped.